Join a Small Team That Works With Really Big Data

TapCurious? Keep up with the TapFwd team on Facebook.
TapInterested? Peruse our openings below.

TapFwd TeamTapFwd TeamTapFwd TeamTapFwd TeamTapFwd TeamTapFwd TeamTapFwd TeamTapFwd TeamTapFwd TeamTapFwd Team
Joining TapFwd means joining a family.
We treat our family well.
Icon travel We'll fly you somewhere new in the world every year — wherever you want to go
Icon vacation Unlimited PTO (we're not your mom — you decide when you want to take off)
Icon phone We'll buy your smartphone for you (okay, kind of like your mom)
Icon laptop Apple computer, Apple monitors, all that jazz
Icon tent Annual team camping trip to somewhere awesome
Icon heart Health benefits fully covered
Icon money Strong salary and significant equity
Icon rocket The opportunity to not just join a rocketship, but to help create the rocketship
Open Positions

Full-Stack Engineer

You're a generalist in the true sense of the word. You don't know what challenges tomorrow may bring, but you're happy to hack away at them - from high performance back-end applications to sophisticated web apps.

You love the uncertainty and ownership that comes with working at an early stage startup. If you need someone to hand you a well-packaged engineering puzzle, then this job isn't for you; you'll see projects through from concept to production to iteration. Here's what a typical week might look like for you:

  • Monday: Make some changes to our data processing algorithms in order to improve the accuracy of our data. We process billions of data points about millions of consumer transactions every day.
  • Tuesday: Crunch some numbers. We have terabytes of data that we need to comb through on a regular basis.
  • Wednesday: Build some new admin tools. We have a complex web app that we use internally for analysis and configuration.
  • Thursday: Add a new feature to our customer dashboard. Our web application is used by hundreds of marketers on a regular basis.
  • Friday: Just got some mockups back from the design team - time to make some changes to the website.
Requirements
  • Master of at least one scripting language (e.g., Ruby, Python, etc.) and at least one compiled language (e.g., Java, C/C++). Bonus points for Java and Ruby experience.
  • CS degree from a top school (or equivalent experience and talent). A strong background in CS fundamentals is a must for this position.
  • An appreciation for the delicate balance between expediency and elegance. You're a detail-oriented perfectionist who understands that sometimes "perfect is the enemy of good."
  • You must be incredibly smart and a fantastic engineer. Bonus points if your friends would describe you as one of the best engineers they know.
  • An all-around nice person who wants to surround themselves with other nice people. No jerks allowed.
  • Excited to work in downtown San Francisco. We will relocate you if necessary.
Bonus Points
  • Hadoop/big data experience.
  • Experience building high-performance, reliable distributed systems.
  • Entrepreneurial blood. We’d love it if TapFwd were a stepping stone on the path toward starting your own company.
Apply

Back-End Engineer

You're a master of high-throughput, low latency, distributed systems. You don't get out of bed for less than a terabyte of data, and you eat a billion queries for breakfast. You're a performance-obsessed data crunching machine, but you also understand when it makes sense to build the perfectly scalable theoretically beautiful solution, and when it makes sense to hack something together that will get us through the next few weeks.

We process billions of data points about millions of consumer transactions every day, but we've barely begun to scratch the surface of this data's true potential. Our challenge is to harness the power of this data to drive a wide variety of sophisticated marketing use cases, all in an ever-growing highly-available high-performance environment.

While this may sound like a specialized position, we're a small startup. In order to move fast enough, we must all be generalists. We don't know what tomorrow will bring, but we know that it will certainly be different from today. We need to build systems for massive scale that can take us into the future, but we must also build with the understanding that we're in the business of evolving very quickly.

Requirements
  • Master of at least one scripting language (e.g., Ruby, Python, etc.) and at least one compiled language (e.g., Java, C/C++). Bonus points for Java and Ruby experience.
  • CS degree from a top school (or equivalent experience and talent). A strong background in CS fundamentals is a must for this position.
  • An appreciation for the delicate balance between expediency and elegance. You're a detail-oriented perfectionist who understands that sometimes "perfect is the enemy of good."
  • You must be incredibly smart and a fantastic engineer. Bonus points if your friends would describe you as one of the best engineers they know.
  • An all-around nice person who wants to surround themselves with other nice people. No jerks allowed.
  • Excited to work in downtown San Francisco. We will relocate you if necessary.
Bonus Points
  • Hadoop/big data experience.
  • Experience building high-performance, reliable distributed systems.
  • Entrepreneurial blood. We’d love it if TapFwd were a stepping stone on the path toward starting your own company.
Apply

Account Executive

As a child, when life gave you lemons you didn’t just make lemonade, you opened up lemonade franchises at the end of every street. As an adult, you hustle harder than ever. You’ve never had a sales quota that you didn’t blow out of the water.

You’re now looking for the next great challenge in your life: to move mountains without the help of a bloated sales & marketing organization, and to prove to yourself that you can help carry the top line from day one.

Your approach to selling is extremely disciplined. You can get anyone to a yes, but you know that’s not what it’s about. You’re not looking for the first person to say yes, you’re looking for the right person to say yes. And when you find that person, you will close the deal - no question. While it’s clear that you’re a hustler, you’re also an unbelievably smart and technically-minded person. You readily internalize technical concepts and can explain them to any audience, regardless of their technical abilities.

TapFwd is an incredibly fast-growing early-stage startup. You will gain unparalleled visibility into what it takes to build a world-class company from the very beginning. You will be one of our first sales hires, and while that comes with immense responsibilities and high expectations, the upside is even higher.

Requirements
  • 2-5 years of sales experience (MarTech or SaaS experience is a big plus).
  • Book smart and street smart.
  • Relentless. You will be emailing, on the phone, and in meetings constantly.
  • Organized and methodical. You easily manage hundreds of tasks at once and nothing ever slips through the cracks.
  • Impeccable written communication. As an ambassador of the TapFwd brand, you can’t afford to make mistakes.
  • Great listener and phone presence.
  • Unparalleled presentation skills. Steve Jobs has nothing on you.
  • An all around nice person who wants to work with other nice people.
  • Excited to work in downtown San Francisco.
Bonus Points
  • Entrepreneurial blood. We’d love it if TapFwd were a stepping stone on the path toward starting your own company.
Apply

Account Manager

Your clients don’t just renew their contracts, they increase their ACV each year. They participate in case studies and joint press releases, and sing TapFwd’s praises to their peers.

Your clients love you because you’re constantly thinking of ways our product can provide more value for them. You listen to their needs and help drive the future direction of our product to ensure we keep building things that people want, need, and love.

While there’s no doubt that you’re a master of relationships, speaking with clients is just one component of your day-to-day. The other is operations, and you’re an operational machine. You know how each client account is configured because you’re the one who set them up. You can easily manage a thousand moving parts, and make sure each is exactly where it needs to be at all times.

TapFwd is an incredibly fast-growing early-stage startup, and you will be one of our first account managers. This is your chance to make your mark by turning our earliest clients into long-term brand ambassadors, and help shape our account management team from the very beginning.

Requirements
  • 2+ years of experience managing accounts (MarTech or SaaS experience is a big plus).
  • Book smart and street smart.
  • Organized and methodical. You easily manage hundreds of tasks at once and nothing ever slips through the cracks.
  • Innate early-stage startup hustle. Nothing is impossible for you, it just takes a bit more wit and elbow grease.
  • Proven track record of maintaining a low churn rate and upselling clients. You don’t need to pull in a salesperson to sell, you are that salesperson.
  • Proven ability to turn clients into evangelists.
  • Impeccable written communication. As an ambassador of the TapFwd brand, you can’t afford to make mistakes.
  • Great listener and phone presence.
  • An all around nice person who wants to work with other nice people.
  • Excited to work in downtown San Francisco.
Bonus Points
  • Entrepreneurial blood. We’d love it if TapFwd were a stepping stone on the path toward starting your own company.
Apply

Sales Development Representative

You’re hungry to get your foot in the door at an early stage startup and prove yourself. In your mind, there’s no question that you’re going to land a boatload of new customers. You’re going to make it happen because what you may lack in years of work experience, you make up for in hustle, intelligence, and a thirst for knowledge.

Organization and process are crucial for success in this role, and for you, this is already a way of life. Inbox zero isn’t a cause for celebration, it’s just another Tuesday. You can easily manage a thousand moving parts, and make sure each is exactly where it needs to be at all times.

This role will require you to live and breathe our customer network; thinking about how each customer interacts with every other customer, figuring out the next 500 customers to go after, and then bringing in those customers to make our network bigger and stronger.

TapFwd is an incredibly fast-growing, early-stage startup. This is your chance to not just gain visibility into what it takes to build a world-class company from the ground up, but to have an indelible impact on the success of that company.

Requirements
  • 0-2 years of work experience (SDR experience not required).
  • Book smart and street smart.
  • Organized and methodical. You easily manage hundreds of tasks at once and nothing ever slips through the cracks.
  • Innate early-stage startup hustle. Nothing is impossible for you, it just takes a bit more wit and elbow grease.
  • Relentless. You will be emailing, on the phone, and in meetings constantly.
  • Impeccable written communication. As an ambassador of the TapFwd brand, you can’t afford to make mistakes.
  • An all around nice person who wants to work with other nice people.
Bonus Points
  • Entrepreneurial blood. We’d love it if TapFwd were a stepping stone on the path toward starting your own company.
Apply